Privacy Policy

Effective Date: January 01, 2016

Contact: sales@lotusfarmsresort.com | +91 95950 43030

1. Introduction

At Lotus Farms Resort, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or services.

By using this website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number.
Booking Details: Check-in/check-out dates, number of guests, preferences.
Technical Data: IP address, browser type, device, and location data (via cookies).
User-Submitted Content: Feedback or reviews submitted through forms or surveys.

3. How We Use Your Information

We collect and use your data only for the following purposes:

To confirm and manage your bookings.
To respond to your inquiries or requests.
To send you booking confirmations or updates.
To improve our services and website experience.
To send promotional offers or updates (only if you opt-in).
To comply with legal obligations (e.g., guest ID verification, safety regulations).

4. Sharing of Information

We do not sell, rent, or trade your personal data with third parties.

We may share your information with:

Trusted service providers, such as payment processors or booking engines.
Government authorities, if required by law or for guest registration compliance.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes for which it was collected, including:

Legal and regulatory obligations
Historical booking records
Internal reporting and analytics

You may request deletion of your personal data by contacting us directly.

6. Cookies and Tracking Technologies

Our website uses cookies to:

Improve user experience
Analyze traffic and website performance
Remember your preferences for faster access

You can choose to disable cookies in your browser settings, but some features of the site may not function properly.

7. Security of Information

We implement appropriate security measures (SSL encryption, secure data storage) to protect your personal information from unauthorized access, alteration, or disclosure.

However, no online platform is 100% secure, and we cannot guarantee absolute data protection.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction or deletion
Withdraw consent for certain uses (e.g., marketing)

To exercise your rights, please contact us at:

📧 sales@lotusfarmsresort.com

9. Third-Party Links

Our website may contain links to third-party websites (e.g., booking engines, Google Reviews). We are not responsible for the privacy practices of those sites. Please review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.” Continued use of our website implies acceptance of the revised terms.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, reach out to us at:

📧 Email: sales@lotusfarmsresort.com

📞 Phone: +91 95950 43030

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